Shipping & Returns

Atlanta Post Caps Returns Policy:

We offer a 30 day no-hassle return policy. 

Your order can be sent back to us at

4679 Hugh Howell Rd Suite G

Tucker, GA 30084.

Please make sure your name and address are visible in or on the package so we know who to credit.  Refunds take 24-48 hours to process.

If you need a different size, simply return the post caps to the address above.  We will refund your original order and you can place a separate order for the correct post caps at your leisure.

Orders returned after 30 days will incur a 15% re-stocking fee. Due to payment processor policies, we are unable to process returns after 90 days from the date the order is placed. Orders over $300.00 that are returned, without an exchange or secondary order, will incur a 15% restocking fee.

If you have questions, you can reach us via our Contact Us page.

Atlanta Post Caps Shipping Policy

We ship worldwide.  If you are outside the US, the shipping cost quoted via our shopping cart is a landed cost and includes all relevant duties and taxes.

We currently have negotiated agreements with USPS and Fedex and offer highly competitive rates.

Free shipping orders are typically processed Wednesday through Friday and will be sent via economy shipping methods.

Please note: Free shipping is only available in the continental US.

Expedited and paid shipping orders by 1:00pm (EST) will generally be shipped out the same day.

 

RETURN POLICY
 
Last updated 09/29/2020
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within thirty (30) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, place the item securely in its original packaging, and mail your return to the following address:
 
Atlanta Post Caps
Attn: Returns
4679 Hugh Howell Rd
Suite G
Tucker, GA 30084
 
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a traceable method to mail your return.
 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
 
The following items cannot be returned:
  • Clearance items
  • Items outside of return policy time-frame
  • Items that have been used or installed and show signs of damage or wear
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
 
Please Note
 
A 15% restocking fee will be charged for all returns in excess of $300.00
Items must be returned in original condition, with the original packaging.
Items returned after 30 days will incur a 15% restocking fee.
 
QUESTIONS
 
If you have any questions concerning our return policy, please Contact Us